Advice From The USTA--If You Are Lucky Enough To Have A Nucula Account!

Amid all the confusion about 2017 certification and people looking everywhere for definitive answers, the USTA has laid things out fairly succinctly and you can check it out on your Nucula account--if you actually have one...  If this information doesn't answer your questions, go back into Nucula on their opening page and they offer more information for your reading enjoyment.

If you don't have a Nucula account or can't get one, call Julio Echevarria or Bruce Sampley for their help.

SPECIAL NOTE:  On Monday we will be offering information about how to become an ITA official for 2017.  Be sure to check back...

Here is the basic answer for many of you:

** Why is it that when I tried to apply for a background check, it says I already have one pending/completed?

Officials can only apply for a background check for 2017 certification AFTER October 1, 2016. If you attempt to apply prior to October 1, 2016, the system will prevent you from submitting the request if you have a cleared screening already on file.

** I submitted to a background check earlier in the year, do I need to submit one again?

Yes, ALL OFFICIALS seeking 2017 recertification need to submit a new background check after October 1, 2016, regardless to when they last submitted to the screening. Even if you are new Provisional Umpire who submitted to the background screening in September, you still need to resubmit to the background screening after October 1, 2016.

** Why am I being required to submit again if I already have one on file from this year?

The reason for requiring all Officials to resubmit is in an effort to keep ALL Officials on the same 2 year renewal cycle.

** Do I need to complete the USOC Training Module if I already completed it?

Yes, all Officials must complete the 30minute SafeSport Refresher Online training module before reapplying for the background screening.

**  Do I send a copy of my USOC Training Module Certification to the USTA Officiating Department?

No, you do not need to submit your current certification to us. We recommend that you keep it for your own records as a confirmation of completion.

**  Why didn’t I receive a confirmation email for my background screening application?

Please check your spam/junk email boxes for an email from compliance@ncsisafe.com. If you didn’t receive an email, you may not have completed the full application. The control number in that email is the confirmation that your application has been received. If you did not receive that email, please go to https://www.ncsisafe.com/members/selfreglandingUSTA.aspx and complete the application.

**  What do I answer for the question “Is this my first time using NCSI for a background screening?”

All Officials seeing recertification would answer “yes” to this question.

**  What is the member number the background screening application is asking for?

The member number on the background screening application is your USTA Membership Number.